Tag Archives: VoIP

LOD Communications partners with Team Forrest

FORT LAUDERDALE, FLORIDA — The Palner Group, Inc. d/b/a Team Forrest partners with LOD Communications to provide clients excellent service and support.

LOD Communications, Inc. (LOD.com) has been providing quality UNIX, Linux and Cisco consulting services to small and medium sized businesses throughout the United States since 1990.

The Palner Group has been provided quality VoIP and IT consulting service since 2000.

For many years, The Palner Group, Inc has had a great working relationship with the LOD team. With overlapping client needs, the time seemed appropriate for me to partner with LOD to provide my clients additional support and services.Fred Posner, Director

Generally, new Team Forrest customers are billed as LOD clients. Posner added:

LOD an amazing history of billing the right price for the right service. Now, Team Forrest can focus on providing excellent service and focus less on billing and administrative tasks. Some of our older customers are still handled internally, but most of our clients have already been transitioned.

The immediate benefit to clients included:

  • Access to the LOD cloud infrastructure
    Dedicated hosting facilities provide clients with geographic redundancy and high speed data connectivity
  • Access to LOD expertise
    Linux, Cisco, Unix, Solaris, and more
  • 24/7 Support
    When you need LOD or The Palner Group, help is just a phone call away. Clients with SLA packages received guaranteed response times 24/7/365.

VoIP Services / Hosted VoIP

The best news of the partnership rested in the creation of the LOD hosted VoIP service. Powered by Kamailio (formerly openSER), the LOD hosted VoIP offering provides reliable communication, robust features, and a reasonable price.

For more information on how LOD and The Palner Group, Inc. can assist your business with their communication needs, please contact us or visit lod.com.

Residential VoIP

VoIP Tech Chat posted a new article discussing residential VoIP (and the savings you can get from switching). It’s an interesting read, especially the data with wireless only usage and some of the savings breakdown.

For a typical household, VoIP remains a very cost-effective telephone solution; although you must remember that without good (and we mean good), high-speed Internet, your VoIP will be unusable. Many local phone companies offer a “dial tone only” line for less than $15.00 monthly. With the use of VoIP and a dial-tone only landline, you can still save more than $150.00 yearly while providing your family a reliable method of calling during emergencies and power outages.

Asterisk Consulting Services

Asterisk is a registered trademark of Digium

Team Forrest offers Asterisk Consulting Services for a wide variety of VoIP, Call Center, and other Telephony Based needs. From small, family business to large Corporations, Team Forrest’s simple philosophy of “Help the Client” ensures we provide great service to meet your needs.

Asterisk Consulting

From carrier services to traditional PBX services, Team Forrest’s Asterisk Consulting Service provides you the solution you need. Services include:

  • IVR Development
  • Custom AGI Scripting / Programming
  • OpenSER Integration
  • Calling Card Systems
  • Call Center / Sales Queue Development
  • Call Recording (call spying, call barging, whisper, etc.)
  • Database Integration (Microsoft SQL MSSQL, MySQL, Oracle, etc.)
  • Custom Solutions

Emergency Asterisk Support

When a problem comes along, we provide 24/7 Emergency Support to bring your system back to life. Both new and existing clients benefit from our immediate support response.

For immediate support please contact us or call +1 (212) 937-7844.

Remote and Onsite Support

Team Forrest offers immediate remote assistance across the globe. Local, onsite service is also available, with quick response to Michigan, Florida, and New York locations.

Asterisk? Ask us.

With Team Forrest, you get professional consulting at a great price — increased productivity at a lower cost. To see how Team Forrest can help improve your communication needs, contact us. We enjoy talking with clients and look forward to seeing how we can help you.

Asterisk, developed and released by Digium, Inc., is the world’s leading open source telephony engine and tool kit. Asterisk empowers communication with it’s flexibility. Whether working as a simple office telephone system, a robust Call Center platform, or anything in-between, Asterisk provides advanced features at a very low deployment cost.  Asterisk is released as open source under the GNU General Public License (GPL), and it is available for download free of charge. Asterisk is the most popular open source software available, with the Asterisk Community being the top influencer in VoIP.

Asterisk Security Advisory AST-2009-002

Digium announced today a Remote Crash Vulnerability in the SIP Channel Driver affecting recent versions of Asterisk 1.4 and 1.6 branches. The full Advisory can be read directly from the Asterisk Project Security Advisory:

Description: When configured with pedantic=yes the SIP channel driver performs extra request URI checking on an INVITE received as a result of a SIP spiral. As part of this extra checking the headers from the outgoing SIP INVITE sent and the received SIP INVITE are compared. The code incorrectly assumes that the string for each header passed in will be non-NULL in all cases. This is incorrect because if no headers are present the value passed in will be NULL.

The values passed into the code are now checked to be non-NULL before being compared.

Resolution: Upgrade to revision 174082 of the 1.4 branch, 174085 of the 1.6.0 branch, 174086 of the 1.6.1 branch, or one of the releases noted below.

The pedantic option in the SIP channel driver can also be turned off to prevent this issue from occurring.

Affected Versions

1.4.x (Versions 1.4.22, 1.4.23, 1.4.23.1)
1.6.0.x (All versions prior to 1.6.0.6)
1.6.1.x (All versions prior to 1.6.1.0-rc2)
C.x.x (Only version C.2.3)

If you need assistance in updating or reviewing your Asterisk installation, please contact Team Forrest today.

The Asterisk S-Prize

John Todd, with Digium, announced a very cool contest — The Asterisk S-Prize.

To encourage the improvement and testing of larger-scale Asterisk systems, I’d like to repeat here what I mentioned today on the asterisk-dev mailing list: I’m putting out a semi-official challenge in place. The first person to get an Asterisk system moving 10,000 G.711 call legs through a single instance on a single machine will get a first-class steak dinner at Astricon. And a great bottle of wine, if that is your preference.

To read more about the contest, check out the official post at Digium.

Asterisk Security Advisory

Digium, the makers of Asterisk, announced today a new release of the Asterisk Telephony Software. The updated software contains a security release affecting all previously released versions of the software. It is recommended that you make sure you have upgraded to the most current version of this software; available for free from Digium.

The announcement issued follows:

The Asterisk.org development team has announced the release of Asterisk 1.2.31.1, 1.4.22.2, 1.4.23.1, and 1.6.0.5. These releases are available for immediate download from http://downloads.digium.com/.

This update for Asterisk includes a security fix for chan_iax2. Please see the associated security adivisory for more details:

http://downloads.digium.com/pub/security/AST-2009-001.html

These updates are a fix to a previous security release (released as versions 1.2.31, 1.4.22.1, and 1.6.0.3).

The new versions are being released after additional testing revealed some issues with the way that scanning for users was blocked. Those issues have been corrected in this release.

This security issue affects the 1.2, 1.4, and 1.6 series of Asterisk.

Also note, that Asterisk 1.6.0.4-rc1 was released yesterday prior to the security update. That release has been removed as there will be no 1.6.0.4 release, but rather will be reincarnated as 1.6.0.6-rc1. The reason for the dead release is to avoid 5 digit release numbers.

ChangeLogs for the various releases are available at:

http://downloads.digium.com/pub/asterisk/ChangeLog-1.2.31.1

http://downloads.digium.com/pub/asterisk/ChangeLog-1.4.22.2

http://downloads.digium.com/pub/asterisk/ChangeLog-1.4.23.1

http://downloads.digium.com/pub/asterisk/ChangeLog-1.6.0.5

Thank you for your continued support of Asterisk!

If you would like assistance with upgrading your software, or simply would like us to verify which version you are using, please contact Team Forrest today. We will be glad to assist you.

Parking Availability, Team Forrest, and Asterisk

Ann Arbor Parking

Recently, Fred Posner of Team Forrest, assisted Edward Vielmetti with a simple idea — help make information accessible. In this case, the information was the availability of Parking Spots in Ann Arbor, Michigan.

The Ann Arbor Downtown Development Authority (A2DDA) publishes data regarding parking spot availability on the web, however, when you’re driving to the garage navigating to a web site is the least of your worries. So, an idea was born to make parking information readily accessible — and with that, Team Forrest’s Fred Posner built a quick prototype to demonstrate how Asterisk (by Digium) can help rethink how data can be accessed.

In the prototype, a caller can select which garage to query. The system will then speak to the caller the remaining number of spaces and offer 3 options — select another garage, exit (and hear the local weather), or choose to be notified if there are fewer than 10 spaces remaining. If the caller selects the notification option, the system will automatically check once a minute (for 30 minutes) and initiate a call out to the user. The call will remind the user which garage they selected and inform them of the current number of available spaces.

The prototype for this project can be accessed from the Team Forrest main line, at +1 (212) 937-7844. Then, choose 6 for check local Ann Arbor Parking availability.

About Team Forrest

Team Forrest offers complete Internet Consulting services, specializing in VoIP and Asterisk solutions. Team Forrest has one simple goal: Help the client. Whether you need emergency assistance or if you are planning a deployment, Team Forrest is here to help. With over 15 years experience, our team can quickly assess your needs and help deploy the most appropriate solution.

About Asterisk

Asterisk (by Digium) is the world’s leading open source telephony engine and tool kit. Asterisk empowers communication with it’s flexibility. Asterisk is released as open source under the GNU General Public License (GPL), and it is available for download free of charge. Asterisk is the most popular open source software available, with the Asterisk Community being the top influencer in VoIP.

Related Information: